GhostStep Support

Contact

Email support@ghoststep.app for any question, problem, or data request. You can also send a report directly from the app: Settings → Report a bug.

Common questions

Score sync says maintenance. The arcade network has a daily scheduled maintenance window (roughly 5-7am JST). Syncing resumes automatically after it ends.

My sync found no scores. Score sync needs an active game-network account (Japan region, Basic Course) with play data on it. All other app features work without an account.

Delete my data. In the app: Settings → Delete my cloud data. Or email us and we'll delete it for you.

Privacy

See the privacy policy.